kiri su'a commented about 1 year ago.
Hi. What’s the warranty on this?
Louise from GrabOne Store
commented about 1 year ago.
Thanks for your post Kiri! The YP Select team will be online shortly to advise. Thanks! :)
Zhi Zhuang Feng from YP Select
commented about 1 year ago.
Hi,We 100% support our customers.If client is not satisfied with our products or there is any problem with our products,client can contact us via Email at any time,and i will reply in one business day.
Warranty policies:Our products have 90 days warranty.
CHANGE OF MIND RETURNS
1. YP Select will allow a return where you have changed your mind, provided that the item in question is:
- returned within 14 days of receiving order;
- as new and is not used, worn, or opened and has all original packaging and tags in-tact (including any package seals (if any) being unbroken);
- in a resalable condition; and
- not damaged in any way.
2. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
3. You will be responsible for the cost and risk of returning goods, including the cost of return shipping. If the item is not received by us, you will not be eligible for a return.
4. You may be provided with a refund only when the returned product is received, and it complies with the requirements outlined above.
5. If the returned item does not meet the conditions of this policy, you will be responsible for the cost of receiving your returned goods back to your nominated address.
INCORRECT OR FAULTY GOODS
Our quality control teams do inspect all deliveries to ensure the products you receive meet our exact quality standards. However, if you do receive a faulty, damaged or incorrect product, please contact us to arrange a return delivery and a refund or exchange. The return must be received by us within 30 days.
