Grant Knighton commented over 2 years ago.
This product finally arrived 10 days later than advised and when it did it is not dated as advertised. I ordered the Wholegrain Chicken and your site states "Best before date: Wholegrain Lamb: 22/03/22 & Wholegrain Chicken: 16/05/22 - please note that these are short-dated product". The date on the Wholegrain Chicken that arrived is Best before date is 27 Feb 2022. This is nothing short of false advertising and fraud.
Emma from GrabOne Store
commented over 2 years ago.
Hi Jo, thanks for your discussion board post! The team at Real Pet Food Company Ltd will be online shortly to assist. Thanks!
kelly pritchard from Real Pet Food Company Ltd
commented over 2 years ago.
Hi Jo, thanks for letting us know. Our sincere apologies, there has obviously been an error with your order. Please contact us directly on [email protected] and we can rectify this for you immediately.
Thanks the team at Real Pet Food
Rich&Ali Ward commented over 2 years ago.
Hi there.
Ordered 4 bags of the Chicken variety on 28th Jan. Expected delivery was 4th Feb.
As of today 10th Feb still nothing as arrived. I have 2 hungry dogs and it's looking like today I will have to go out and buy other food for them as this is so late to arrive. Can you please let me know when I will receive this. Thanks for your time
Donya from GrabOne Store
commented over 2 years ago.
Hey there Rich & Ali, thank you for your post! I'm so sorry to hear about that! I have now contacted via helpdesk in regards to your late delivery. Thank you for your immense patience!
