Customer Care Care from Kroma
commented over 8 years ago.
Hi Grabbies!
We hope you enjoy today's great deal from Kroma.
Please note Options for Pick-up or Delivery.
Answers to many questions can be found here:
www.kroma.co.nz/main/how-to
Please ask if you have any other questions.
From the Team at Kroma.
Renee Habib commented over 8 years ago.
Hi there, I am just wondering if I choose the '2 photo mugs with delivery' option, am I able to get to different photos on the mugs or do they have to be identical?
Denise Mccarthy commented over 8 years ago.
Hi - same comment as Renee - can we get two different designs on the mug? I want one for two different people. I have got caught out in the past and been both the same
Customer Care Care from Kroma
commented over 8 years ago.
Hi Renee & Denise,
Yes you are able to use 2 different images.
Thanks
Kroma
Katrina Adams commented over 8 years ago.
Hi, Can I do the multi picture layout or is it for only one picture?
Emma de Tute commented over 8 years ago.
Hey Katrina!
The Kroma Team will be back soon to help you :)
Customer Care Care from Kroma
commented over 8 years ago.
Hi Katrina,
Yes definitely.
Thanks
Kroma
The Team Team commented over 8 years ago.
Thanks for your question!
Over the holiday period the GrabOne Team will be working on a skeleton crew, this means we won't have a dedicated person to answer discussion boards.
If your question is critical, you can call us during our shortened office hours of 9am to 4pm on the following days:
December 27th, 28th & 2th and January 3rd, 4th & 5th. We'll be back to normal business hours from Monday January 8.
In the meantime here's a couple of discussion board tips to help you out.
1. Most of the time the information you're looking for is in the details or the conditions of a deal.
This includes things like the size/weight/dimensions etc of a product or what it's made of. You'll also find things like what is included in each option here too. Just scroll down a little past the images to find the 'details' section. The conditions are where you will find things like restrictions or special requirement, for example blackout dates or people per coupon conditions.
2. We don't handle bookings on behalf of the businesses advertising on GrabOne and we're not experts on their trade.
If you have a question about a service or experience specific to your own requirements, or you want to check availability try contacting the merchant directly using the contact details listed on the right hand side of the deal page.
3. Have a quick read through the questions that other people have posted. You'll often find they have posted the answer, or we've previously answered a similar question to yours.
We apologise for any inconvenience this might cause, but hope you'll be able to find the information you need using our tips above.
Have a safe and happy holiday season, from the team at GrabOne!
