Magnetic Building Blocks - Options for 64- or 113-Piece Sets with Free Delivery

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Emma from GrabOne Store commented over 5 years ago. Hey Cissy,
We'll be in touch via email to help sort this for you! :)
Kerrie Wilson commented over 5 years ago. This set is extraordinarily disappointing; I've just emailed Grabone but wanted others to know that the "plastic inserts" are not magnetic (or high quality plastic) despite the set being described as such. This was shipped by a drop-shipper so it's possible Grabone isn't aware of the poor quality, but I wish I had known before placing my order.
Emma from GrabOne Store commented over 5 years ago. We're really sorry to hear that you are not happy with the product you've received Kerrie :(

We'll be in touch via email shortly to resolve this for you :)
Cissy Sione commented over 5 years ago. I have emailed to say that the merchant has not responded to me. As Kerrie mentioned, if we had known prior to purchasing that the quality is poor, as opposed to what was described, I too would not have purchased this product. I work in Early childhood education. To see that over 50 people have bought these magnetic building blocks is going to build more disappointment.

Do they send a sample of the product to Grabone first? So that what is stated is agreed to by Grabone before putting it on their site to promote and sell? Surely the standards are set to a specific standard!
Emma from GrabOne Store commented over 5 years ago. Hey Cissy; we've responded to you on this issue now and will be following up with the merchant to ensure all items moving forward are sent to standard :)
Lisa Mahony commented over 5 years ago. I agree with the other comments, I'm going to try and return these. They are such poor quality. I wish I'd read the other comments on here before purchasing. If you are reading this - I'd suggest you don't buy these.
Emma from GrabOne Store commented over 5 years ago. We'll be in touch Lisa to help get this fixed for you :)
Kerrie Wilson commented over 5 years ago. I have just received confirmation from Grabone that I'll be getting a refund; thank you for addressing this issue.
Emma from GrabOne Store commented over 5 years ago. Not a problem at all Kerrie; apologies for any inconvenience caused!

Have a great weekend :)

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