Geoff Matthews commented over 2 years ago.
Is this for the Microsoft Office software, or for a training programme on how to use it? It's not clear, and if anything, a bit misleading if it's only for training.
mana Epati commented over 2 years ago.
Is this a official Microsoft office CD pack , or is just a website download , because you say limited access?
Louise from GrabOne Store
commented over 2 years ago.
Hi Geoff and Mana, thanks for your discussion board post! The team at Cheap Training will be online shortly to assist. Thanks!
Emmeli Soderholm from Cheap Training LTD
commented over 2 years ago.
Hello,
Thank you for your questions.
This is software only, not a training course but we do offer Microsoft Office Training course so I am sorry if the advert is not clear enough.
The product will come as download link with a product key to activate the software. It's lifetime access for one PC/laptop.
henry Wong commented over 2 years ago.
HI there,
In the future, when I buy a new laptop, how do I migrate the software to the new laptop. I will delete or remove the software that is on the old laptop fore I dispose of it.
Louise from GrabOne Store
commented over 2 years ago.
Hi Henry, thanks for your post! The merchant will be online again shortly to advise here. :)
CM Lee commented over 2 years ago.
Is this the genuine version?
Louise from GrabOne Store
commented over 2 years ago.
Hi there, thanks for your post! Yes, this is a genuine version. Thanks!
Emmeli Soderholm from Cheap Training LTD
commented over 2 years ago.
Hello,
Thank you for your questions.
This software licenses is for 1 PC/laptop and can't be transferred to another computer in the future.
Yes, this is a genuine product and you will get all the programs included in the packages.
Annaliese Smith commented over 2 years ago.
Kia ora. If I buy this now, when is the latest that I can use the key and download it to a laptop? i.e. when does I expire? Thank you
Louise from GrabOne Store
commented over 2 years ago.
Hi Annaliese, thanks for your post! The team from Cheap Training will be online shortly. :)
Emmeli Soderholm from Cheap Training LTD
commented over 2 years ago.
Hello Annaliese,
Thank you for your question.
After you have redeemed the voucher code and received the confirmation email you are advised to install the product within 72 hours but if you need more time please email us and let us know.
Makoto Tsuchiya commented over 2 years ago.
Hi, I could install this app on my Win10 64bit PC, but installed app is 32bit version, even I just followed your installation guide. In the installation process, there were no choice which version I want to install 64 bit or 32 bit Office 2019.Can you advise me how to install my Office 2019 correctly? I am looking ofreward to hearing from you very soon. Thanks.
Louise from GrabOne Store
commented over 2 years ago.
Thanks for your post Makoto, Cheap Training LTD will be online shortly to advise. :)
Makoto Tsuchiya commented over 2 years ago.
I asked support on email 2 days ago, but unfortunately I have not had any reply from you yet: [email protected]
So, I would ask on this discuss board regarding 64bit version again.
I could install this app on my Win10 64bit PC, but installed app is 32bit version, even I just followed your installation guide. In the installation process, there were no choice which version I want to install 64 bit or 32 bit Office 2019.
Can you advise me how to install my Office 2019 correctly?
I am looking ofreward to hearing from you very soon. Thanks.
Louise from GrabOne Store
commented over 2 years ago.
Hi there Makoto, thanks for your post! The GrabOne helpdesk will be in touch with you via email directly soon to assist. :)
Emmeli Soderholm from Cheap Training LTD
commented over 2 years ago.
Hello Makoto,
Thank you for your question, we have sent you a direct email but here is a link you can visit for more information on how to switch from 32 to 64 bit
To switch from 32-64 bit or Vice Versa;
https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658#installsteps=pc_step-by-step
Paul brooks commented over 2 years ago.
Does this software do updates etc?
Paul brooks commented over 2 years ago.
does this software have updates?
Holly Guthrie commented over 2 years ago.
Hi Paul, thanks for your discussion board post! The team at Cheap Training Ltd will be online shortly to assist. Thanks!
Emmeli Soderholm from Cheap Training LTD
commented over 2 years ago.
Hello Paul,
Yes, this software will search for updated and update when needed.
