Hinekura Lisa Smith commented over 3 years ago.
Kia ora, I see in the image that the fireplace is on a wooden deck. please confirm that this fireplace is safe to operate on a wooden surface ie it will not overheat and or burn the wooden surface
Emma from GrabOne Store
commented over 3 years ago.
Thanks for getting in touch Hinekura.
We're just checking this out for you now
Jin Teng commented over 3 years ago.
Hi there,
The product itself won't be too hot to cause a fire on wooden deck but placing it directly on a wooden deck is not allowed. The main risk is that the sparks or burning materials may come out from the opening and cause a fire.
To use the product, the factory recommend that at least leave 1 meter around clear space with no flammable materials. To use on a wooden deck, the factory recommend to build a large enough concrete tile base and place the product on it, or at least place anti-flame mats under and around it.
Ideally, put it at a concrete place (corner) or open lawn.