[email protected] commented 15 days ago.
I ordered this a few weeks ago and overall happy with it but it is not full length - I'm only 5.2 and it reaches mid calf.
@grabone team - if the pictures are correct - I would like a replacement.
Thanks
Anne Ling from Dealimpact
commented 14 days ago.
Hi, would you please provide the order number?
Anne Ling from Dealimpact
commented 14 days ago.
Hi, in our product description, size M length is 120cm.
Due to manual measurement, there might be a tolerance in the product size.
Would you like to accept 5% off to place an order for XL again?
[email protected] commented 14 days ago.
No thank you, that wouldn't work as it would he way to big for me.
Please change your product description as it says full length design and the pictures also show that.
The actual size will only be full length for a child.
John from GrabOne Store
commented 14 days ago.
Thank you!
Anne Ling from Dealimpact
commented 14 days ago.
I'm so sorry for that. Would you like to accept 50% refund for this order as compensation?
[email protected] commented 13 days ago.
Hi Anne, that would be very welcome.
[email protected] commented 11 days ago.
Hi , When and how will you do the refund?
Anne Ling from Dealimpact
commented 11 days ago.
Hi, we have contacted the platform for a refund.
