Barbara Thomas commented about 1 year ago.
Are the boots completely - up to the toes - lined with sheep fur? Thx, B
Louise from GrabOne Store
commented about 1 year ago.
Thanks for your post Barbara! The Ozwear UGG team will be online shortly to confirm this for you. Thanks! :)
toby sun from Ozwear UGG
commented about 1 year ago.
Hi Barbara,
Thanks for contacting us! We apologise for the late reply!
Yes, the whole lining of these boots is made from wool.
Thanks and have a nice day.
Best regards,
OZWEAR UGG
Tracy Robbertze commented about 1 year ago.
Hi there,
I purchased 2 pairs but got the sizing wrong so i am unable to wear them. How can I return them to get a larger size. The one pair is still in the box unopened and the other pair I only tried one boot.
I think they stunning but cant wear them. Please help.
Kind regards
Tracy
Donya from GrabOne Store
commented about 1 year ago.
Hi Tracy, thank you for your post! We have contacted you directly via Helpdesk to resolve your query. Please get back to us when you can, thanks! :)
Tracy Robbertze commented about 1 year ago.
Sorry Donya, Tracy here again. How do I get onto the helpdesk?
Donya from GrabOne Store
commented about 1 year ago.
Hiya Tracey, thank you for getting back! No worries, we have emailed you to your email associated with your GrabOne account, you will be able to see an email to you in your email inbox from our Helpdesk team. Thanks! :)
Nikki Mihinui commented about 1 year ago.
Hi there,
I have only received one pair of the two purchased. Also the pair I have received are too small so would like to exchange for a bigger pair.
Can someone please assist?
Thanks
Donya from GrabOne Store
commented about 1 year ago.
Hi Nikki, thank you for your post! I can see that one of our Helpdesk staff has contacted you directly via Helpdesk to resolve your query. We hope to resolve this for you soon, thanks! :)
